| Our Medi
How do I track my order?
When you place your order you will receive an
email confirmation including your order id and a link that you can use to check the status
of your order to completion. Your FedEx tracking number will also be provided. If you have
other questions regarding your order, you may also contact us by
clicking here. We are happy to assist.
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How do you
protect my privacy and security?
Bestvaluemeds is dedicated to patient privacy and security. All information furnished is
legally protected under doctor-patient privilege laws.
Our on-line ordering system uses the latest in Secure Encryption Technology. All personal
and credit card information is submitted with the highest level of security and
precautions. Our system also has safeguards in place to protect against credit card fraud.
Individuals attempting the fraudulent use of a credit card will be reported.
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What are
your shipping rates and policies?
Due to patient demand
and our highly streamlined and automated order system, we only ship
via FedEx Next Day at a rate of $18 per order. FedEx shipping is FREE on select 90 day orders! Currently, we are unable
to ship to P.O. Boxes. An adult signature is required upon delivery.
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What is your cancellation policy?
You may cancel your order before it is reviewed emailing us
here
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How long will
it take to receive my medication?
Typically, orders are shipped from the pharmacy within 24 hours after you submit the order
form. All orders are shipped via FedEx Next Day Air.
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Do you
offer any guarantees?
Yes! Bestvaluemeds guarantees your satisfaction with our products and services. We are
committed to offering outstanding quality and service and we are here to serve you 24
hours a day, 7 days a week. If you are unhappy with our service, please
contact us and let us know the problem. We respond to ALL complaints in a
timely manner.
We have tried to answers the
questions we receive from our customers in the information listed
above. Nonetheless, you may have other questions or would like more
information about the medication we feature. Please contact us
here and we'll be happy to assist you!
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To ensure
that our physicians review your most up-to-date information, we ask that you place a
refill or re-order in the same manner as you placed your first order. You can
click here to get started.
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